EXPERIENCE SUMMARY

 

Thought Leader with 21 years of strong business and technical background can quickly analyze and evaluate business needs to solutions

 

WORK EXPERIENCE

 

Ashrika Group, Fremont CA     Apr 2016 to Present

Co-Founder/COO

 

·               Working on strategic channel partnership to develop vertical businesses in - Technical IT & Telecom Sourcing (Technical Project Management and Software & Hardware Engineering), Mortgage Leads, Digital Marketing and eCommerce B2B and B2C space

 

Reliance Jio Infocomm, Plano TX/Mumbai IN                                                                                          Nov 2014 to Mar 2016

Network Engineering & Operations Head/SVP

 

·               Heading 4G Global Carrier, IT Network and Data Center Operations with 200M Subscriber base capacity in Pan-India 28 Circles

·               Deployed and maintained Operations of ~550K Nodes with ˜175K Fiber KM NLD with ILD pops in US, UK, Europe, Middle East, UAE, Africa and Singapore for Voice, Data and Video traffic. Bided and Won AAE consortium NOC Operations and successfully deployed

·               Managed a team size of ~1000 Network & Field (Tier1 & Tier2) Engineers, Partner/Vendor (Tier 3) team with 7 Direct Reports Leaders handling Network Operations (Service Assurance & Fulfillment) in vertical Access and Core platforms in following Domains: LTE/RAN, Small Cells, Wi-Fi, EPC, IMS, OTT & IPTV, IP/MPLS, Transport, Microwave, FTTx

·               Highly focused in building NextGen NOC by bridging a gap between physical & virtual networks integrated to OSS/BSS, Cloud based Service Orchestration with SDN and NFV MANO to build a 24x7 world class NOC with full-stack system monitoring infrastructure

·               Supporting Field Operations team with Tier1, Tier2 & Tier3 troubleshooting efforts and also training and guiding O&M Field Engs

·               Leading Customer Service Excellence with high Network availability of all platforms, ensure uptime of five nines (99.999%)

·               Implemented best-in-class tools using DevOps model with ITILv3 processes applying SOP to improve MTTR and TCO

·               Technical PMO was part of my Organization. Worked as hands on leader wearing PM hat with start-up mindset to drive some of the tight "launch timelines" high visibility Infrastructure and Transformation projects in NOC and Data Center using Agile process

·               Released new platforms using DevOps and leveraged existing one with highly focused implementing cloud computing & mobile apps

·               Worked toward LTE-M services Cellular IoT, IVR and mobile cloud computing (SaaS, IaaS, PaaS)

·               Use of Enterprise SAP tools for BI reports, BW, ESS, Big Data Analytic tools, Splunk, Scripting tools (Python, Perl, MySQL), Clarity

 

AT&T, San Ramon CA                                                                                                                                   May 2014 to Nov 2014

Sr. Strategy Tech Program Management/Associate Director

 

·               Lead national Site Acquisition & Dev strategy planning & designing to move away from traditional CAPEX model to OPEX model

·               Big Data Analytic, developing tools building dashboards based on identified parameters and assigning targets to streamline the process, improve Cycle Time & Cost efficiency

·               Identifying and selecting turf & site acquisition vendors based on the analysis, building incentive programs to encourage vendors based on quality, CT performance

·               Use of Enterprise SAP tools for BI reports, SCM, Success Factors, Big Data Analytic tools (Qlikview, Tableau, Hadoop), Clarity

 

Ericsson, Pleasanton CA                                                                                                                             Sept 2010 to Apr 2014

Regional Head Implementation Operations/Director – RNAM Network Build Group

 

·               Govern and oversee delivery of all financial targets including revenue for PO’s received, market share and net margin contribution

·               Responsible for P&L for all the programs in West Region for ~$300M Orders booked includes NPI, FOA, Managed Services activities

·               Focus on Cost, Speed and Quality to deliver best services and establish good relationship with customers to win more business

·               Successfully deployed ~20K+ Nodes for both Core and RAN with a service delivery team of ~100 IM/CM/PM’s and ~300 Engineers

·               Directed network rollout and launches of LTE, UMTS carrier add, NSB, DAS/HetNet in RAN and Core environment, includes eNode B/Node B, MSCs, RNC/BSC, MME, HSS/HLR, SGSN, OSS/BSS IN, VAS, Billing platform integrations

·               Deployed Wi-Fi network, Hot-Spots and support Core Network integration of VoWiFi for ATT. Data Center Installation & Integration

·               Software FE automation product, managed 3^rd party vendor from inception till launch with UX testing and rollout of field activity-specific mobile apps product on iOS and Android platforms for both Handset and Tablet devices for Field Eng team to use

·               Leading PMO steering committee & Implementation governance calls by adhering PROPS process to keep projects within budget

·               Build, develop and manage organization structure, resource planning, hiring right competency resource, IT & Facility planning

·               Implementing strategic vision by building proper WLA and execution plan to maximize short and long term profits with timely ROI

·               Conducted Kiazen events to improve execution process and improved integration Cycle Time efficiency by 35% compared to 2012

·               Implemented process controls, risk mitigation plans, strategic and tactical alignment with corporate strategy for high yields

·               Ensuring timely product & service delivery thru vendors, supply chain management, maintain product quality, RMA process, NTP etc

·               Provide guidance, counsel, and direction to all my staff in alliance with company’s core values and manage them thru Perf Goals

·               Timely having Team build activities, coaching, problem solving, conflict management and fostering values to build work life balance

·               Effectively monitor cost vs. revenue realization to improve profit margins by maintaining proper budgeted CAPEX and OPEX cost

·               Ensure that all legal and financial obligations of the Company are met and ensure a continued profitable growth of the Company

·               Directing Network Implementation group to align with commercial contract, SLA and MTTR compliance, measure KPI’s to ensure quality delivery with timely site audits, improving workmanship by in built training model to close the competency gaps

·               Strategic partnership with vendors, direct NOC/NIC, ATNE & Support orgs to ensure quality MOP, process adherence ITIL, TL9000

·               Problem solving and timely addressing critical issues, RCA in coordination with functional & product team (RF, Tier2, R&D, MIS)

·               Guiding and reviewing MOPs, Technical Specs, Contracts, overseeing Project plans and ensure meeting customer commit dates

·               Application process with FCC to obtain radio frequencies, ensuring FCC rules and regulations have been complied with, conducting  frequency searches, interference analysis

·               Presenting weekly dashboard report on project milestone accomplishments, CQI & KPI improvements, rollouts and financial figures

·               Use of Enterprise SAP tools for BI reports, BW, ERP, SRM, SCM, Success Factors, Big Data Analytic tools (Qlikview, Tableau), Clarity (Continuus)

 

Ericsson, San Jose, CA                                                                                                                                  Sept 2010 to Aug 2011

Product Management Head – BNET PAIB TSS Tools Group

 

·               Heading product and program management team to develop optical planning tools (INTERplan, Archimedes and TSoC)

·               Responsible for the tools innovation, development and enhancements with mobile application features, functionality, content (predominantly video), UX and social network integration as a part of a larger cross-functional team

·               Review Business Cases and involved in major business decisions to introduce new products and services, go-to-market strategy

·               Review PRD, HLD, Functional Specs, Test Plan and Use cases, identify feature requirement gaps and action plan for disposition

·               Directed virtual market teams to developed product roadmap, release plan to support regional sales on business offering

·               Leading onshore and offshore software dev and product team, vendors to develop all business requirements in IP & Broadband

·               Adopted Agile project methodology to develop the tools by identifying product backlogs to deliver in sprint cycles

·               Conduct product workshop session and OJT to Technical Sales Support and Region/Market team to enravish in their business

·               Act as voice of customer; identify new business opportunities; translate customer objectives and strategy into relevant propositions

·               Partnering with Stake Holders on product roadmaps, releases and present weekly dashboard report on tool dev and product release

 

AT&T, Pleasanton & Cerritos, CA               Aug 2009 to Sept 2010

Sr. Engineering Program Management (Consultant) – 7.2 FTTx, UMTS Carrier Add & LTE Project

 

·               Managed Ethernet program of IP backhaul using GPON OLT and WDM PON to cell site router (SIAD) for IP capability of 7.2MB

·               Deployed mobile backhaul access Ciena 5410 service aggregation switch over IPAG network with IP connectivity to MSN & RNC

·               Drove high visibility projects from start to finish with appropriate deployment strategy; report weekly dashboard to executive team

·               Managed turf vendors on site build for backhaul connectivity of IP/MPLS, Microwave, copper T1/DS3 lines test and turn-ups

·               Managed FOA, project budget, plan & scheduling, Node & LEC’s readiness, H2H testing of T1’s, cut over of T1/DS3 ATM circuit to IP

·               Ensuring longhaul/backhaul capacity based on traffic trends. MACD Fiber and Ethernet circuits to support Carrier Add project

·               Create and present dashboard reports on weekly and monthly financial and project updates to stake holders and leadership team

·               Managed turf vendors on I&C of SIAD, RNC, Node B for Carrier Add, IP migration and other managed services (Rehomes etc)

·               Managed CAPEX & OPEX Budget, ensuring OOM’s as per design and scope on NORAD, issuing PO’s for vendors to start project

·               Created and managed POR’s, worked with CCB team for disposition on new sites and scope changes, maintain schedule on CASPR

·               Interact with RAN & Core Engs on deployment issues, address chronic T1 issues with MNRC, GNOC and Tier2 transport group

·               Analysis of High Cost sites and provide feasible optimize solution by looking into traffic forecast trends on U-Track and current capacity on NTD. Negotiate with vendors based on new design solution by providing site drawings, RFDS, MOP review

·               Maintained Node B & RNC Rehomes to support Carrier Add program to avoid scheduling conflicts and have correct port assignments

·               Managed ATM backhaul migration to IP on Fiber Optics network, provided technical guidance and reporting gaps to NP&E & EPMO

 

T-Mobile Parsippany, NJ & Concord, CA                                                                                                   Sept 2006 to Aug 2009

Sr. Engineering Program Management (Consultant) – UMTS Core & RAN Network Deployment

 

·               Managed 3G FOA, go-to-market rollout strategy of Redesign & EDP program, NLP 1,2 & 3 program, 2^nd carrier T1 add projects

·               Managed Core & RAN Network deployment of CS/MGw, BSC/RNC, HSS/HLR, GGSN, SGSN, IN/VAS, BTS/Node B and transport backhaul LEC orders and prov of T1’s, track FOC dates, ensure circuit designs on Granite from DACS to NIU and MSN to the Node B

·               Tracking TT for any LEC order issues, coordinating site access, ensuring proper conduits for cabling, track WO’s, MOP’s et al...

·               Managed RFDS with RAN Eng Org and RNDCIQ, EDP and Scripts thru Ericsson team for Node B integration and cluster launch

·               Managed scope, plan and execution by ensuring tactical requirements like DACS physical & logical x-connect, ATM paths (VCI & VPI) design, provision RSP/IMA, IP route, T1 port mapping in Granite, test and turn-up of Iub Links between Node B and RNC

·               Ensure ROI by adopting PMBOK process, manage allocated budget, Scoping, Planning, Quality Audits, COP review, CCB disposition

·               Managed Strategic planning and E2E Detailed System Design Network, includes ordering and turn-up of new transport (DS1/T1, DS3, OC3, OC12, OC48, SONET Rings), building tandems, MPLS path diversity to MGw/CS, RNC, Node B, SGSN, HSS

·               Managed Trunk orders, T1 Prov, IMA Design & Prov on RSP, port mapping on Granite for Rehomes and OC3 Rebalance

·               Ensure site walks are done and provided redlined RFDS to order materials as per BOM, MOP review, documentation, action on RCA

·               Manage vendors and ensure they follow design standards, approved MOP, correct scripts. Mentor team on 3G growth aspects

Covad Communications Group Inc. San Jose, CA                                                                                   Oct 2005 to Sept 2006

Sr. Manager – Projects & Strategic Planning

 

·               Managed strategic plans and projects on Data Center, IT and Network M&A of Nextweb Wireless with DSL network

·               Initiated, managed e2e implementation strategic of ADSL, WiFi and MW deployment and seamless integration of OSS/BSS systems

·               Lead an OSS/BSS Engineering and Project Management team to migrate all OSS/BSS systems to SIBEL as single system of records

·               Overseeing development of project charter, scope definition, gathering requirements, project timeline planning, resource planning, design, development, implementing QA test plans, UAT, till project closure and not but least lessons learnt with project team.

·               Worked with stake holders on MRD & BRD, gathered specs, MIB’s from vendors for NMS/OSS integration, develop SOW, Budgeting

·               Developed a compared business case for NextGen Wireless IP Network Technologies - Business Modeling & Economics of WiFi and WiMAX, Applications, Pricing, Positioning, Mobile Marketing, Interoperability competing and complementary UMA, IMS technologies.

·               Introduced Agile Process (SCRUM) and delivered at a stretch 8 Sprint cycles in a year span. Facilitated scrum meetings, sprint planning, WFP, gather product backlogs, Test and Release plans, production support and GA announcement

·               Mentoring and fostering project team on Agile project methodology. Manage project swim lanes, PERT, Critical Path, GANTT charts

·               Developed strategic network plan and managed engineering design for DSL and Microwave Networks for freq bands (6, 11, 18, 23 & 38 GHz and DSS & FHSS ISM bands: 2.4, 5.8 & 60 GHz), implement backhaul architecture with optimize routes for new markets

·               Reviewed and approved Freq plans, link budgets, link availability, redundancy & diversity strategies, MW POP’s

·               Developed bundle pricing strategies for VoIP/SIP services on WiFi network and DSL/ADSL2+ circuits with MPLS IP backhaul, VPN

·               Establish and manage operating and capital budgets in excess of $100 million and an annual operating budget of $20 million

·               Contributed with Business team to develop a strategy on how to reduce a churn and improved profit margins

·               Managed smooth acquisitions and migration of OSS/BSS Network and systems integrations between Covad and Nextweb wireless

·               Worked on RFP, RFI for OEM and IT vendor selection, sourcing strategy, product selection & positioning, awarding contracts

 

Patni Computer Systems Inc. (NYSE: PTI); San Jose, CA                                                                           Oct 2004 to Oct 2005

Program Director (Telecom Business Unit)

 

BULLDOG (Cable & Wireless) London (UK) & CINGULAR WIRELESS (ECPM Program on ATT merger) Bothell, WA

 

·               Overseen OSS/BSS systems assessment and vendor selection in conjunction with Cable & Wireless PMO on Bulldog DSL acquisition

·               Involved in strategic and tactical decisions of OSS/BSS system architecture, Implementation strategy and rollout

·               Developed business case, comprehensive reports, findings and recommendations about Service Assurance, Network Prov, OMS

·               Involved in HLD efforts of NMS (SMARTS) to integrate with FCAPS (Remedy, Quallaby, SMARTS) and EMS (Adlex) systems

·               Managed implementation of SMARTS, integration of Italtel Soft Switch, automated CDRs and route to generate TTS, CRM interface

·               At Cingular, managed Siebel 7.8 analytics implementation program and E2E Testing strategy - Informatica ETL and Teradata systems integration for billing data, CRM systems for providing business analytics and KPI reports and large B2B application

·               Functional spec and requirements for OSS interfaces to enable interoperability with other systems in the Network

 

Sakon Corp (Subsidiary of Titan Corp now L-3 Communications), NJ (USA) & Africa                                   Dec 2000 to Oct 2004         

Director (International Network & Business Operations)

 

 

·               Continent Head managed 5 African countries P&L responsibility, managing customers by providing critical business directions.

·               Managing CAPEX & OPEX budget running technical and business operations to manage Voice and Data traffic Carrier Grade Network

·               Directed Wireless Broadband network deployment & services to Corporate, ISP’s. We were one of the first in Africa to provide Wi-Fi

·               C-Level customer facing role for all Business and Technical solutions and services, reviewing RFP/RFI, signing commercial contracts (WLA & SLA), resolving critical customer issues, managing Managed Services best in class thru my leadership team

·               Business Dev and Technical Direction responsibilities includes  technology evolution, product roadmap, generating new business

·               Directed team size of ~150 to manage RF/WLAN/Core Network strategy plan, design and operations on V-Sat & Fiber backhauls

·               Responsible for Sakon’s International business growth strategy, technology selection, VPN, MPLS ATM/IP Network planning, design and deployment of licensed microwave bands (2.5, 3.8, 6, 10.3, 11, 18, 23 & 38 GHz) and unlicensed bands (2.4, 5.8, & 60 GHz) to cater wireless broadband internet & VoIP/SIP services to corporate and ISP’s. Also provided lease line circuits to 2G/GSM operators

·               Responsible for directing on technology selection to set-up and build Wi-Fi Hot Spot Zones for corporate & government entities

 

Punjab Wireless Systems Ltd (A Government Enterprise), Chandigarh (India)                                              July 1994 to Dec 2000

Regional Manager (RF Engineering)

·               Responsible for overall strategic, tactical and operational decisions in the region as profit center head. Marketing strategy, product positioning, new product/services launching, resource planning, tactical marketing, sales, project management, regional budgeting (CAPEX & OPEX) and overall Network deployment & operations in the entire region with multi disciplinary activities.

·               Set-up and governed revenue targets of the branches to achieve the business goal

·               Provided directions and set strategy for Business Development, Technical, Financial, Sales & Marketing departments in the region 

 

EDUCATIONAL QUALIFICATIONS & ACHIEVEMENTS

 

·               MBA/PGDMM from Guru Ghasidas University (India)**Ranked 2^nd position**

·               Bachelors of Engineering in Electronics & Telecommunications from Amravati University (India)

·               Leadership 2020, Six sigma Green Belt, Agile Project Management certified